I have seen few questions wherein users require a VIP Icon for catalog variable when the user is a VIP user.. Use case: Consider you have a Variable which refers to "sys_user" table. When the Request Item form loads or Catalog Task form loads and if the User variable holds a VIP User then vip icon should be visible besides the variable. Approach: 1) Create an onLoad Catalog Client Script which is set to "Applies on Requested Items" and "Applies on Catalog Tasks" 2) Use Script mentioned below; ensure you give question value in script inside the Contains filter and not the name. Using g_form.getControl() doesn't work on sc_req_item and sc_task tables. 3) Ensure Isolate Script field is set to False for the above Catalog Client Script; this field can be edited from List Script: function onLoad() { //Type appropriate comment here, and begin script below var user = g_form.getReference('user', callBackMethod); } function callBackMethod(user){ if(user.vip.toString() == 'true'){ var variableQuestionValue = 'User'; $j("<img src='images/icons/vip.gif'>" ).insertAfter("span.sn-tooltip-basic:contains(" + variableQuestionValue + ")"); } } Screenshots: 1) Variable Question with Value as User being used inside the script 2) Catalog Client Script: Isolate Script -> False 3) RITM Form when User is VIP showing the icon 4) TASK Form when User is VIP showing the icon 5) User "Abel Tuter" is VIP User Note: If you would like to test this; try changing the value to a user who is not VIP and the icon should not show up Additionally you can also highlight the background in red/orange color as below g_form.getDisplayBox('user').style.backgroundColor = 'orange'; You can also show the text in red color as below g_form.getDisplayBox('user').style.color= 'red'; Thanks for reading the blog and do provide your inputs/suggestions if any.