FAQ Snippet / Question Section Zappos

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<ol><li><a href="#return">I want to return my purchase! What do I do?</a></li><li><a href="#return-a-gift">I would like to return a gift that was sent to me. How do I do that?</a></li><li><a href="#exchange">Can I exchange my order instead of returning it?</a></li><li><a href="#label-and-misplaced">I printed out my label and misplaced it. How can I retrieve it again?</a></li><li><a href="#does-it-take">How long does it take for me to get a refund?</a></li><li><a href="#international-returns">Do your pre-paid labels cover international returns?</a></li><li><a href="#gift-card-cert-return">I am returning an item purchased with a Gift Certificate or Gift Card, how does that work?</a></li><li><a href="#I only see the option to return my order through UPS on the website. Am I able to return through USPS instead?">I only see the option to return my order through UPS on the website. Am I able to return through USPS instead?</a></li></ol>
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FAQ Question - Question Section

https://www.zappos.com/general-questions#return