escalateIncident()
Mon Dec 13 2021 13:26:31 GMT+0000 (UTC)
Saved by
@mathiasVDD
#javascript
function escalateIncident() {
var answer = confirm("Are you sure you want to cancel this record?");
//Set the 'Incident state' and 'State' values to 'Resolved', and display mandatory fields
if (answer == true) {
g_form.setValue('incident_state', 6);
g_form.setValue('state', 6);
g_form.setValue('resolved_by', g_user.userID);
gsftSubmit(null, g_form.getFormElement(), 'resolve_incident'); //MUST call the 'Action name' set in this UI Action
} else {
return false;
}
}
content_copyCOPY
Set action name in ui action
action name must be set in gsftSubmit
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