Background Scripts to Close the Change Request from backend
Wed Jun 05 2024 12:45:35 GMT+0000 (Coordinated Universal Time)
Saved by
@piyranja3
var gr = new GlideRecord('change_request');
gr.addQuery('state', '-1');
gr.addQuery('number', 'CHG0030780');
gr.query();
while(gr.next()) {
gr.state=3;
gr.close_code='successful';
gr.close_notes='Closing this change manually due to known error';
gr.setWorkflow(false);
gr.autoSysFields(false);
gr.update();
}
content_copyCOPY
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