How do I determine if the case owner is a user or queue in process builder? - Salesforce Stack Exchange

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Wed Mar 17 2021 22:06:52 GMT+0000 (Coordinated Universal Time)

Saved by @hardikdoshi10 

Just check the first three digits of the OwnerId field (the key prefix for the Id). You can use a formula criterion here.

Is owned by User:

BEGINS([Case].OwnerId, "005") 
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Is owned by Queue:

BEGINS([Case].OwnerId, "00G")
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https://salesforce.stackexchange.com/questions/193594/how-do-i-determine-if-the-case-owner-is-a-user-or-queue-in-process-builder